How Does Insurance Work? Plain Answers to the Questions Everyone Googles

How does insurance work — couple reviewing paperwork at their kitchen table with a calculator and laptop

Most people don’t think about insurance until a letter shows up with a higher premium, or something breaks and they have to find out what their policy actually says. Then the questions come fast. What am I paying for? Is this covered? Do I even need this? How does insurance work, and is yours actually […]

Using AI to Understand Your Insurance

Person typing on a laptop, learning to use AI to understand insurance

You opened your renewal, saw a page full of terms like “deductible,” “endorsement,” and “loss of use,” and did what a lot of smart people are doing now: you copied it into ChatGPT and asked, “What does this actually mean?” Honestly? We love that. Learning to use AI to understand insurance is one of the […]

D Magazine Best Insurance Agent: Gibb & Lemons

D Magazine Best 2026 award badge

  If you’ve ever wondered whether “shopping around” for insurance actually gets you a better agent, not just a better price, here’s your answer: for the third year in a row, D Magazine named Susana Gibb a D Magazine Best Insurance Agent for 2026 — and this year, GIBB Insurance Services agent Zack Lemons earned […]

Nelson: An Independent Insurance Agent The Woodlands TX

Nelson, GIBB Insurance Services agent in The Woodlands, TX, with his wife and two children

  Independent Insurance Agent The Woodlands TX | Nelson Hooks By Susana Gibb, Owner, GIBB Insurance Services Looking for an independent insurance agent The Woodlands TX families actually trust? The last thing you want is a stranger reading from a script who has never set foot in Montgomery County. You want someone who drops their […]

GIBB Insurance Services Opens Second Location in The Woodlands, TX

Susana Gibb in Hermann Park. The Woodlands, TX

GIBB Insurance Services Opens Second Location in The Woodlands, TX Same independent agency. Now closer to Montgomery County. If you’re looking for an independent insurance agent in The Woodlands, we just made that a lot easier. GIBB Insurance Services has opened a second office at 8708 Technology Forest Place, Ste 175, The Woodlands, TX 77381 […]